pipIQ FAQs
Get clear answers on security, pricing, deployment, integrations, and more. Built for businesses with productivity, compliance, and operational needs.
General Questions
pipIQ is a Private Intelligence Platform, a secure AI workspace built for small and mid-size businesses. It connects to your company's knowledge, helps every employee work faster, and protects your data with enterprise-grade privacy.
Unlike tools that share and train on user input, pipIQ keeps your information inside your company's digital walls, where it belongs.
Public AI tools are designed for individual use and train on vast data sets, including user data. That means prompts and files you use in conversations with the AI can leave your company's control.
pipIQ is built differently. It's a private, closed system that never uses your data to train outside models. It gives you the same creative and analytical power of leading AIs, but within a secure, company-managed environment.
See how pipIQ compares:
Shadow AI happens when employees use public AI tools without company approval or awareness, often uploading and copying sensitive information into unsecured systems. Leaders and administrators don't know what tools are being used, by whom, and with what data, creating a huge risk gap.
pipIQ eliminates that risk by giving everyone a safe, company-approved workspace for AI. You get full visibility and governance, and employees get the speed and simplicity they want. That reduces the incentive to go rogue and use unauthorized tools.
pipIQ pricing is designed to be simple, affordable, and flexible, so teams can start where they are and scale without surprises.
Teams and smaller organizations begin with Flex, which starts at just $95 for three users and includes built-in volume discounts for additional users as teams grow.
As adoption expands and companies grow, pipIQ seamlessly scales into Plus, a flat monthly plan designed for organization-wide use across 101-500 users. There are no additional per-user or usage-based fees.
Larger organizations with advanced security, integration, or customization needs can discuss Enterprise plans with tailored pricing.
pipIQ is designed to grow with your team, without forcing you to rethink your tools, contracts, or costs.
Many teams start with a single department or group, then add users organically as value becomes clear. As your team grows, pipIQ’s built-in volume discounts for additional users make it easy to expand without sudden cost jumps or usage surprises.
When adoption reaches a broader, organization-wide level, pipIQ seamlessly scales into our Plus plan, which offers flat, predictable pricing for teams of 101–500 users. This allows organizations to standardize AI access across departments while keeping costs simple and transparent.
pipIQ offers real, human support designed to help teams adopt AI successfully, not just sign up for it.
From day one, customers have access to knowledgeable support via chat and email, with guidance on setup, rollout, and day-to-day use. As teams grow and usage evolves, our support team helps clients by answering questions about implementation and troubleshooting, and keeping adoption on track.
We don’t believe AI tools should leave teams to figure things out alone. pipIQ is backed by people who understand how teams actually work, and who stay involved as your needs change.
Productivity
pipIQ accelerates the everyday work that powers your business: writing, summarizing, documenting, analyzing, and decision-making.
Teams use pipIQ to create proposals, reports, onboarding materials, policies, internal documentation, marketing content, and more, all faster and with consistent quality. It also helps employees quickly find accurate answers to questions about company policies, processes, and standards, without digging through folders or asking around.
Work in pipIQ starts in chats, which are designed for open-ended questions, drafting, brainstorming, and day-to-day problem solving. From there, teams can use purpose-built areas for more structured work:
- Productivity, for task prioritization and thinking through what to do next
- Communications, for creating clear, brand-consistent messages
- Knowledge, for getting reliable, company-specific answers
All areas share context, so insights and outputs remain consistent across your workflows.
No. pipIQ is designed for fast, intuitive adoption, with no AI expertise or technical background required.
If an employee can type in a chat, they can use pipIQ. The interface is built to feel familiar from the start, with clear guidance and examples that help users ask better questions, create stronger outputs, and get reliable answers without learning new tools or techniques.
pipIQ also includes purpose-built areas (Productivity, Communications, and Knowledge) that help employees understand how to use AI for real business work, whether they’re prioritizing tasks, creating content, or looking for company-specific answers.
The experience is grounded in brain science and human-centered design, making pipIQ easy for first-time AI users while still powerful enough for more experienced team members.
Employees who are designated as admins in pipIQ can upload your internal knowledge, such as policy documents, playbooks, and style guides. Using those documents, pipIQ can answer questions about your company, and generate outputs that reflect your brand voice, tone, and compliance rules.
Some examples of instant wins include:
- Add your most common internal questions to pipIQ's Knowledge Base once, and employees can find the answer instantly, without needing to ask you or other leaders ever again.
- Companies typically see immediate improvements in writing speed, clarity, and consistency. Over time, each of those compound into major productivity gains, saving time and money.
Most AI pilots don’t fail because the technology isn’t powerful enough; they fail because teams don’t fully adopt it, leaders can’t govern it, or costs spiral as usage grows.
pipIQ was built to address those exact problems. It’s designed for fast, low-friction adoption across real teams, with clear use cases, guided workflows, and private-by-default AI that keeps company data protected. Because pipIQ is grounded in your organization’s own knowledge, teams get useful, relevant results from day one, not generic outputs that are hard to trust.
Just as importantly, pipIQ’s pricing is simple and predictable, so expanding usage doesn’t introduce budget surprises or force premature decisions about scale. Teams can start small, prove value quickly, and grow with confidence.
The result is an AI platform people actually use.
pipIQ is designed for human-in-the-loop intelligence that helps teams think, create, and decide more effectively, not for fully autonomous systems that act independently.
Agentic AI can be powerful, but it’s typically built for highly customized, tightly controlled environments and requires significant investment, ongoing oversight, and specialized governance. Organizations that deploy agentic systems are usually solving very different problems—and often committing to very different budgets—than teams looking for everyday productivity, clarity, and safe adoption.
pipIQ focuses on a different goal: giving teams reliable, company-aware AI they can trust for real work, with clear guardrails, predictable costs, and fast adoption across the organization. That intentional focus allows pipIQ to deliver immediate value without introducing the operational complexity and risk that autonomous systems often require.
For teams that want AI to support people—not replace decision-making or run unattended—pipIQ is built for exactly that.
pipIQ is designed around the principle that better inputs lead to better outcomes.
Most company drives contain a mix of outdated files, drafts, duplicates, personal documents, and conflicting versions. Automatically ingesting everything may feel convenient, but it often results in noisy, inconsistent, or unreliable AI responses, making it harder for teams to trust what they’re getting back.
Instead, pipIQ uses an intentional, curated approach to company knowledge. Teams choose what information is included, ensuring that answers are grounded in accurate, approved, and relevant materials. This leads to clearer responses, more consistent outputs, and greater confidence across the organization.
The result is less confusion, fewer errors, and AI your team can actually rely on—especially for policies, onboarding, decision support, and other high-impact work.
Privacy
pipIQ runs inside a secure, dedicated environment that is just for your company, your files, and your employees. Your company's data never leaves your control. No prompts, files, or chat history are used to train public models; meanwhile pipIQ becomes more context-aware about your company as your internal knowledge expands.
With most public AI tools, your inputs can be logged, analyzed, and stored outside your control. Even if the platform claims privacy or allows you to opt out of data training, the data often travels through and is stored on shared infrastructure. That's why many companies restrict or ban these tools: it's a risk companies can't afford to take.
pipIQ is built as a private, secure AI workspace designed to keep your company’s data protected at every step. Each customer’s data is isolated from all other clients, access-controlled, and auditable. Administrators have visibility into usage and can manage permissions and policies to ensure information is handled appropriately across teams.
When pipIQ connects to external large language models (LLMs) to generate responses, data is handled with strict safeguards. Requests are anonymized, do not expose full files or customer configurations, and are processed statelessly, meaning external models do not retain history or use pipIQ data for training. All personally identifiable information (PII) is filtered out.
Yes. pipIQ is built to align with SOC 2 Type 2, GDPR, and HIPAA requirements. You can review documentation about our certifications and compliance audits here.
Adoption
Your company's pipIQ setup can be created in a matter of minutes, leaving you to upload your company's files and invite all your employees to set up their accounts. Most teams are up and running in just a few days. pipIQ is lightweight, browser-based, and requires minimal IT setup. Our team is available to help make deployment fast and easy.
pipIQ is built for teams and organizations that want to use AI for real business work, securely, confidently, and without unnecessary complexity.
It’s a strong fit for small teams and growing companies that want immediate productivity gains, as well as larger organizations looking to standardize AI across departments with clear governance and predictable costs. pipIQ is especially valuable for organizations that care about privacy, clarity, and consistent results, and that want AI to support how people actually work, not add another layer of chaos.
Whether you’re starting with one team or rolling out across your organization, pipIQ is designed to meet you where you are and scale with you.
pipIQ can be impactful for companies in almost any industry. Great fits include companies in professional services, legal, financial, healthcare, and marketing. Any business that handles sensitive information and wants AI that's safe, smart, and compliant can benefit from pipIQ.
Yes-when it's designed right. pipIQ makes AI accessible to everyone, not just power users. From executives to frontline teams, employees save time, communicate better, and make faster, smarter decisions. Even better, they do so safely and all within one trusted system.
Our Enterprise plan includes custom workflow and system integration support. When you're ready for integrations, pipIQ can embed into your current platforms, enabling seamless AI-driven enhancements without disrupting existing tools. Contact our sales team to discuss your specific needs.
Yes. pipIQ offers a partner program for organizations that want to bring secure, private AI to their clients in a strategic, scalable way.
Our partner program is designed primarily for consultancies, integrators, and enterprise-focused partners who support clients with AI adoption, transformation, or operational improvement. Partners receive enablement resources, training, and support to help deliver successful, secure AI deployments using pipIQ.
To learn more about partnership opportunities and see if it’s a fit, visit our Partner Program page.